Delivery and Pick Up Terms
1. All products must be redeemed on your selected pick-up date and location stated on the voucher (Cake & Wine Shop of Sheraton Hong Kong Hotel & Towers on Level 2).
2. If you cannot receive confirmation email and e-voucher(s) within an hour after the transaction, please contact us.
3. The e-voucher must be presented upon redemption.
4. The e-voucher can be redeemed once only; it cannot be reproduced, copied or sold.
5. The e-voucher cannot be used in conjunction with other discounts, promotional offers or gift vouchers.
6. The e-voucher will not be replaced if lost, stolen or destroyed.
7. The e-voucher is non-refundable and cannot be exchanged for cash in part or in whole.
8. Any unredeemed e-voucher after the redemption period is invalid and will not be accepted and refunded.
9. Hotel shall not be responsible whatsoever for any loss, claim and/or dispute arising under such circumstances and you shall assume full responsibility of the e-vouchers upon your purchase.
10. Sheraton Hong Kong Hotel & Towers reserves the right to amend or withdraw the terms and conditions or terminate this offer without prior notice. In case of dispute, Sheraton Hong Kong Hotel & Towers’ decision shall remain final and binding.
